Warranty

Warranty

We understand that one of your fears with online purchases happens when something goes wrong with the product itself.

Here at The Bike Butler, we can do the warranty claim(s) on your behalf, saving you the hassle and giving you more convenience and reasons to shop online.

Provided the following, terms and conditions, namely;
1st

You bought the product from any of our preferred online retailers as listed on our website.

2nd

You had determined The Bike Butler's business address on the invoice and had the part shipped
directly to us from the retailer; to be fitted by one of our professional mechanics.

3rd

Maintain your bicycle regularly at the Bike Butler, through the service packages on offer.

4th

Agree to pay for return shipping costs, where required by the retailer.